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Multi-factor authentication (MFA) is an authentication process in which a device user is granted access only after successfully presenting two or more pieces of evidence (factors) in authentication. Two-factor authentication (2FA), also known as two-step (2-step) verification, is a type of multi-factor authentication.   Estimate your managed IT costUse our payroll‑based guideline to budget managed […]

Hard drive encryption keeps your files safe if a device is lost or stolen. This short guide explains what disk encryption is, how it protects data, and quick steps to enable it on Windows and Mac. If you’re using a computer or a detachable USB, the chances are high you have sensitive data on these […]

The Canadian population is ageing: by 2031, one in four people in B.C. will be over the age of 65.  That translates to more than 1.3 million people. Care homes need to start positioning themselves now to handle the significant increase in the clientele by investing in infrastructure that will allow them to meet the […]

In our previous blog post, The End of Emails, we discussed how technology has evolved to more collaborative self-organizing forms of communication. However, the reality is emails are here to stay, at least in terms of external corporate communication. Each day, the average office employee receives 121 emails and sends 40. In 2018 there were […]

Globally, the threat from cyber attacks is increasing both in number and intensity. According to McKinsey & Company research, billions of data sets are breached annually, and each year hackers create roughly 120 million new variants of malware. Even with the growing awareness among businesses, they are frequently unprepared for the sophistication and ferocity of […]

According to Bloomberg, the demand for software talent is increasing rapidly in Canada. As of 2017, Toronto was the fastest-growing market for tech-jobs in the world, creating more jobs than San Francisco, Seattle, and Washington. Increasingly competitive packages are being offered to software engineers in the current market, which has had a negative effect on […]

Digital technology is radically changing the power balance between customers and companies. Customers gain the power of information and choice: digital technology dramatically improves the economics of the business. There are four actionable rules and principles that can help managers and leaders to transform their business. The first rule is to deliver effective, easy and […]

We’re excited to announce that Scout Tech Guides has just received platinum status (the highest level possible) with 3CX – our go-to VoIP phone system partner. The benefits of achieving a Platinum level partnership, such as Scout has achieved, include access to better technical tools, more favourable listings, multiple licenses and other technological tools ensure […]

Most New Years resolutions are rooted in the desire to make constructive changes that deliver some benefit. However, as many of us know, New Year’s resolutions rarely make it past February.  To help keep you focused on creating a beneficial change, Scout has compiled a list of four things that you and your organization can […]

Tech Guide Spotlight: Dayne Cody What is greatness made of? At Scout, we believe that our people are the backbone of our identity and our expertise. Scout is taking steps to demystify IT and reveal the people that make us who we are. As each Scout employee celebrates a work anniversary at Scout, we want […]